GMB Privacy Policy
GMB Respects your Privacy
GMB's relationship with its customers is very important to us. We
understand that you have entrusted your personal and company information
with us and we are committed to maintaining that trust. We have developed
this Privacy Policy to show our commitment to protect your right to
privacy.
Information collected about You
GMB collects personal and company information from its customers only if
it is relevant to our business relationship with you. We collect and
manage this information when you send us email, complete any of our
online forms or faxes, or through telephone contact. The personal
information you provide can identify you and your business, and includes
such items as your name and email address, job title, company name and
address, phone number, website address and on occasions credit card
details.
During the course of our business relationship, your company database
may be sent to us. This information remains solely within the custody of
GMB and is kept secure and confidential. Once it is no longer of
use, it can be returned or destroyed. You and your company will make
this decision.
How we collect Information
GMB collects information by asking you for it, for example, when you
order a service and/or software. make an enquiry, enroll on a course or
respond to a survey. A customer's name, address (postal and email) and
telephone number are the most important pieces of information but we
might request other information, based on, for example, the service(s)
being ordered or promoted.
We do not collect any information from you other than the personal
and company information described above. GMB do not use
"cookies" to collect information about you from our website.
How we use Information
GMB uses the personally identifiable information we collect principally to
provide you with the service(s) and/or software you have ordered and to
let you know about other offerings which may be of interest to you. Postal
and email address information, for example, enables communication about
services offered and ordered, as well a the proper provisioning and
charging of those services.
What Information about you is shared
Like most businesses today, GMB use Distributors and Third Party
Suppliers to carry out certain functions in marketing and delivering
services to you. As a consequence, data is shared with them to the
extent necessary for them to perform their work. We bind these companies, through contractual agreements, to the same standard as
ourselves so that the information is used only for the purpose(s) for
which it was shared and is protected from any further use.
We will disclose personal information to comply with valid legal
processes such as a search warrant, subpoena, or court order, or to
protect our rights and property. We will disclose information when we
believe in good faith that the law requires it.
Security
GMB will use up to date techniques and processes to ensure that your
personal information is kept secure and confidential.
Only employees of the GMB Group and those who perform services on our
behalf will have access to your personal information. We will not retain
any of your information for any longer than is required by law.
We will, with your assistance, keep your personal and company
information accurate, complete and up to date.
Your access to Information
You have the right to access the personal information we hold about you
and if necessary, request corrections.
GMB may use email addresses provided by you to send you information
related to GMB products and services, or if you have previously
indicated a desire to receive additional information.
If at any time, you would prefer not to receive further marketing
communications, please contact us by email at sales@gmbsupport.com
or call our Head Office on 61 2 8913 9300.
