Date of discontinuance of support for RecFind 3.2 and all
previous releases
June 30, 2003
Released: March 13, 2003
After June 30, 2003 GMB will no longer accept support calls for RecFind 3.2 or any
previous version of the RecFind product group, (e.g., 1.0, 2.0, 2.5,
3.0).
Explanation
RecFind 3.2 was the last hybrid (mixed 16bit/32bit)
version of the RecFind product range. It was also the last version to
support the Btrieve and DISAM databases; neither of which is now
supported.
RecFind 3.2 was first delivered in October 1999.
RecFind 3.2 has been superseded by RecFind 4.0, a
full, multi-million dollar, 32bit rewrite of the RecFind product range.
RecFind 4.0 now only supports Microsoft SQL Server and Oracle as its
relational databases; it no longer supports Btrieve or DISAM. RecFind
4.0 was first delivered in June 2001.
All existing 3.2 customers have been advised
multiple times of the need to upgrade from 3.2 to 4.0. Whereas most have
now upgraded there are still a small number of customers who are still
running RecFind 3.2 and that have not yet installed RecFind 4.0. Many of
these same customers have been delivered RecFind 4.0 under their ASU
agreement. Some of these customers no longer have an ASU agreement and
have yet to purchase RecFind 4.0. Those without an ASU have been given
specific incentives to upgrade to RecFind 4.0.
RecFind 4.0 is now about to be superceded by
RecFind 5.0; we will start shipping RecFind 5.0 in March/April 2003.
RecFind 5.0 is the most significant upgrade of RecFind in its history.
What products does this discontinuance involve?
- RecFind-Corporate 3.2
- RecFind-Professional 3.2
- RecQuery 3.2
- RecQuery-TC 3.2
- AIM Engine 3.2
- RecFind-Button 3.2
- OLE Engine 3.2
- HSSM 3.2
- DocFind 2.0
What should customers still on 3.2 (or an earlier version) now do?
If you were shipped RecFind 4.0 under an Automatic
Software Upgrade (ASU) agreement, you should install RecFind 4.0 as soon
as possible. Note that there have been five releases of RecFind 4.0 as
follows:
- 4.0.0A6th June 2001
- 4.0.0B21st July 2001
- 4.0.0C10th September 2001
- 4.0.0D22nd October
2001
- 4.0.0D6 22nd May 2002
Each release contained fixes and enhancements.
RecFind 4.0.0D6 is the latest release and the recommended release for
your upgrade from RecFind 3.2.
If you have an earlier lease of RecFind 4.0 than
RecFind 4.0.0D6 or if you have lost or misplaced your copy of RecFind
4.0.0D6 then please contact GMB’s production department who will build
and ship you a replacement for a production, handling and shipping fee
of $150.
Contact:
production@gmbsupport.com
If you do not have an ASU and did not receive a
shipment of RecFind 4.0 please contact GMB’s sales Department for
details of special offers and incentives to upgrade.
Contact:
sales@gmbsupport.com
Assistance with upgrading
If you require assistance with upgrading from
RecFind 3.2 to RecFind 4.0 please contact GMB’s support department.
Contact:
support@gmbsupport.com
Frank McKenna
CEO
